Sunday, February 20, 2011

Technology in the Business Setting


When using a cell phone in the business setting, a person should:




...should have their phone on vibrate.
>>>>>Custom ring tones can become very annoying very fast in a quiet area.

>>>>>A cellphone continually going off can also break rapport of the user.

>>>>>If you are expecting an important call, excuse yourself and then thank the guests when you come back.

>>>>>Go somewhere private, so people do not hear one sides phone conversations.
 

>>>>>Know what to say and how in depth you go. Do NOT give out personal company secrets.



...should wait for the right time to answer the person on the other end of the conversation back such as a break or lunch.
>>>>>A person should not continually answer texts, calls, etc. in the business setting when talking to others because this is a sign of disrespect and will again break rapport.



...should know when and where and what to say an do on a text message or instant message.
>>>>>Know everyone who is on your buddy list so you will not be getting random texts or messages from someone that may be embarrassing.
 
>>>>>Know when to stop talking to people. The worst thing people can do is continually to bug people which will break rapport and make people not want to talk to you.

>>>>>Do not talk about personal stuff on a work computer or send private messages to people you do not know. If you would not send a message to your grandma, do not send it in an email or text.

>>>>>Know if the time is right to talk to a person. 

>>>>> Allow people the privacy and ability to get work done, so that means leave them alone.

>>>>>Text messaging is intrusive but a great way to get information.



...should not assume someone know what you are talking about through the message and explain it to them in a manner that you both understand the concepts. 
>>>>>Explain the concept fully so that people are not confused when they look at the message and respond back "huh?" or "what do you mean?".

>>>>>Do not use short, text talk that everyone may not know. Use real words. Its hard, I know acronyms are so easy.


...Be real. 
>>>>>Do not beat around the bush when trying to message someone. Be blunt and speak what is on your mind. 

>>>>>Do not say what the people want to hear but what is really needing to be there. If they are being ignorant, tell them so in a "professional" manner. 



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